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Installation Issues

Category: Knowledgebase

There might be some issues with your theme during the installation. Most of the times installation problems are due to limited resources, e.g. on shared hosting servers. Limited resources can be the ...

5 Easy Steps To Manually Install Your WordPress Theme Via FTP

Category: Knowledgebase

WordPress is an amazing tool and it’s no wonder why it’s so wildly popular. Though sometimes the pros make it look way easier than it is. I was just installing a new WordPress theme on a new site and ...

Before You Submit A Ticket

Category: Knowledgebase

To help speed along your request, we require that you follow the steps below before submitting a new support ticket. This is for the benefit of everyone and will help make the entire process more effi...

Install a WordPress Theme

Category: Knowledgebase

There are two ways going forward to install your newly purchase WordPress theme: Using the WordPress upload Using FTP Using the WordPress upload Download and unzip the theme archive from your Them...

Installation Instructions

Category: Knowledgebase

Installing your theme is just as easy and installing WordPress. You are going to have to download WordPress first and upload it to your server. The following will show you how to install and get you...

Recommended Hosting Configuration

Category: Knowledgebase

To run our themes, you must be running WordPress 5.0 or higher, PHP5.3 or higher, and mysql 5 or higher. Recommended PHP Configuration Limits Many reported issues you may run into such as; white scre...